Internet sites are increasingly transforming from pure corporate presentations on the web to a central interaction platform for customers and partners.
Portal solutions and communities open up completely new opportunities for companies to communicate quickly and easily with customers and partners, exchange information, and process transactions. Portals support the establishment and maintenance of active and trusting business relationships in a variety of ways and also help all participants to work together efficiently, thereby saving time and money.
The possibilities to support and simplify sales, marketing and service processes via portals are manifold and scalable. This makes community/portal solutions an elementary component of a digital B2B business architecture.